Residential Services - Frequently Asked Questions
Reliable Answers to Our Most Common Questions
Our company is committed to your complete satisfaction, which is why we strive to offer the most consistent, reliable, and affordable housecleaning services around. Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.
What should I expect on my first appointment?
We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home, unless other arrangements were made in advance.
What is included in your service?
Services are customizable to your needs. Services can range from basic to deep and detail cleaning. We work with your schedule and budget.
Do I have to be home for the cleaning?
No, our team members are carefully selected and trained and they follow strict codes of conduct.
Can I schedule a cleaning for a specific day?
Yes, we make every effort to accommodate the day you are interested in.
Are you comfortable cleaning with pets in my home?
We know your pets are a part of your family, which is why we have pet friendly team members and pet friendly products.
How much will it cost to clean my home?
Each home is different so shoot us an email or give us a call us at +1 (512) 806-8636 for a free customized estimate.
What form of payment do you accept?
A credit card is required to be on file for liability purposes, however you are more than welcome to pay by check or cash if you prefer.
Should I do anything to prepare my house for cleaning?
On the day of your cleanings, we ask that counters and surfaces be clear so we can focus on sanitizing and dusting to give you more value for your money.
Do I need to provide any cleaning equipment or supplies?
No! We do provide all of the equipment and supplies needed to clean your home. For removing dust and dirt while cleaning, we haven’t found anything better than microfiber clothes. These cloths capture dust and dirt rather than move it around. We use vacuums that meet the Carpet and Rug Institute Seal of Approval.
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We look forward to helping you create and maintain a clean, healthy environment that’s as enjoyable as it is functional.